Ported over two days ago, number has ported but cant top up on 48
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16-10-2013 07:42 PM
As title - Ported started two days ago, number has ported over today but cant top up on 48. On my 48 it says number is still transferring.
Anyone have any ideas?
Thanks
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16-10-2013 10:15 PM
Hi
This process is taking much too long... Log a ticket with a 48 Agent (if you have not done so already) and see if this can be rectified.
Hope you have success soon.
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16-10-2013 10:40 PM
Yeah - as the FAQ says, if the number has not ported after about 2 working hours then log a support request to see what the holdup is:
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.