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Old number not going over

scottkirwan
Newcomer

My phone is unlocked, my 48 sim is registered and I put in the code I was sent by 48 to get my number transfered over, but today, coming up on 24 hours later my number isn't on my 48 sim and my o2 one is still working, why is this? I need my phone by the weekend.

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend
If it hasn't ported after 24 hours then you need to log a support query to ask 48 support to look into it and tell you what the problem is.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend
If it hasn't ported after 24 hours then you need to log a support query to ask 48 support to look into it and tell you what the problem is.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.