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Number transfer

Anon
Not applicable

Hello, I've been waiting for my number to be transferred since Friday 4PM and there's still no sign, it's really annoying, because I can't contact people and my old card don't have service now and with 48 card I can't do anything, but I already topped it up, but I don't want to lose money in the card, I contacted the agent and he said I'll have to wait 48 hours, but I've been waiting longer than that, any solutions?

 

Thank you.

1 ACCEPTED SOLUTION


@niamhcurran14 wrote:

I have the exact same issue, not happy at all 😞


You'll probably need to log a support query to get 48 to look into the problem:

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-keep-my-old-number/td-p/18/jump-to/f...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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4 REPLIES 4

Anon
Not applicable

I have the exact same issue, not happy at all 😞


@niamhcurran14 wrote:

I have the exact same issue, not happy at all 😞


You'll probably need to log a support query to get 48 to look into the problem:

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-keep-my-old-number/td-p/18/jump-to/f...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable

Hi, 

 

I tried to change my number over but it came up error, i looked up help and it said to just go back and try again but there is no option to try again this happened about a week ago and still no movement can anyone help please

 

Phillis... 

You should probably contact 48 support. See the link that I posted above.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.