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Not receiving texts on time

gmdh
Newcomer
Sometimes a text only comes hours later than it was actually sent to me and sometimes it doesn't come at all.

First thought it might have been my phone but I recently upgraded and yet the same keeps happening, very frustrating
7 REPLIES 7

dalyer
The Legend
The Legend
You should contact 48 support and they may be able to investigate this issue for you:

http://help.48months.ie/requests/new

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did you get onto support?

Were they able to help?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

gmdh
Newcomer
Yes, thanks.
It was probably a problem with the sim so I'm gonna get a new replacement sim

OK - hope that helps.

Thanks for posting back.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
I've had the same problem all week. What gives

You probably need to contact 48 support as mentioned earlier in this thread.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.