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No signal ?

delormea
Newcomer

Hi, 

 

I registered this morning, and started the process to keep my number ..

They sent me the text with the special code at 10.49pm and I still have to email, and more even no signal now on my phone ! 

They say within two business hours between 10pm-4am during weekends ...

 

HELP!

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend
What does your online account say about your number?
If it still hasn't ported then you'll need to log a support request to ask 48 support to check what's going on. But it'll be tomorrow at the earliest that they get back to you at this stage.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend
What does your online account say about your number?
If it still hasn't ported then you'll need to log a support request to ask 48 support to check what's going on. But it'll be tomorrow at the earliest that they get back to you at this stage.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.