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No signal

griff08
Newcomer

‎25-05-2017 09:25 AM

Is the network down or is my sim messed up
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2 REPLIES 2

dalyer
The Legend
The Legend

‎25-05-2017 09:59 AM - edited ‎25-05-2017 09:59 AM

Network is working fine for me in Dublin city centre.

What problem are you having?

Any error messages?

If you do a manual scan for networks can you see and connect to 48?

Was it working before?

Did anything change on your phone?

What make and model of phone are you using?

Switch off, take the SIM out, gently clean it, reinsert it, power on and try again.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎25-05-2017 01:53 PM

Any update @griff08?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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