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No service

conor_molloyy123
Newcomer
I have an I phone 4 I have activated my sim and unlocked my phone but for some reason it's saying I have no service. I know it's not the area because all my mates have 48 and no problems could you help please?
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

In some (or all?) cases iPhones also need an additional activation step.

 

http://support.apple.com/kb/HT4053

http://support.apple.com/kb/ts3424

 

On 48 (or any other (virtual?) carrier not automatically recognized by Apple?) This requires a UK SMS text to be sent which costs 25c.

Try adding a small amount of cash credit to your account (e.g. €1) then power your iPhone off and on again and see if that helps.

If not you may need to sync with iTunes to perform this activation step.

See also this thread which contains some relevant info:

 

http://community.48months.ie/t5/Need-Help/iMessage-amp-FaceTime-Activation/m-p/27919#M8876

 

Once your phone is working (you can make/receive calls and send/receive texts) you may also need to configure your internet/APN settings if you want to use a carrier data/internet connection when not on wif:

 

Internet Settings

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

6 REPLIES 6

dalyer
The Legend
The Legend

In some (or all?) cases iPhones also need an additional activation step.

 

http://support.apple.com/kb/HT4053

http://support.apple.com/kb/ts3424

 

On 48 (or any other (virtual?) carrier not automatically recognized by Apple?) This requires a UK SMS text to be sent which costs 25c.

Try adding a small amount of cash credit to your account (e.g. €1) then power your iPhone off and on again and see if that helps.

If not you may need to sync with iTunes to perform this activation step.

See also this thread which contains some relevant info:

 

http://community.48months.ie/t5/Need-Help/iMessage-amp-FaceTime-Activation/m-p/27919#M8876

 

Once your phone is working (you can make/receive calls and send/receive texts) you may also need to configure your internet/APN settings if you want to use a carrier data/internet connection when not on wif:

 

Internet Settings

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

martinaraf
Newcomer
Can u lift my phone now

martinaraf
Newcomer
Sorry again about what I have done

Do you mean that you breached the fair usage limits and got barred?

If so you need to wait until the end of your current membership and then contact 48 support asking them to lift the ban.

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

lamees
Newcomer
Until now my tel No service my sim no:8935311140204806597
My tel no: 0899630292
Thanks
Salaheldin Ali

You already posted here and I replied:

 

http://community.48months.ie/t5/Need-Help/No-service/m-p/33536

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.