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No service on my phone

mccormack
Newcomer

‎19-02-2015 12:06 PM

I logged into my account to change my partners number from meteor to 48 and now my number is not working and my partner meteor number on my account and her phone no device too what do I do to rectify this problem?
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1 REPLY 1

dalyer
The Legend
The Legend

‎19-02-2015 01:35 PM

Sounds like you have ported your partner's number to your account!

You should not have logged into your account to do this.

You should have logged into your partner's account to do it.

You'll probably need to contact 48 support to see if they can rectify this for you.

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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