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No service on my phone after my sim got activated.

mackersh
Newcomer

‎09-04-2015 10:25 AM

My sim got activated but when I put it in to my iPhone, No service appears at the top and my phone is unlocked so that's not the problem.
Must I wait for service to come trough or what?
Please help!
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1 REPLY 1

dalyer
The Legend
The Legend

‎09-04-2015 10:52 AM

The iPhone may need to be activated on the 48 network even if it is unlocked.

Try putting at least 25c cash credit on your account as this process requires a UK SMS to be sent automatically (this costs 25c).

Once you have credit on your account power off and on again and then try to search for networks and connect to 48.

If that doesn't work then try a sync with iTunes.

If that doesn't work then post back or contact 48 support for advice:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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