No service on my phone after my sim got activated.

Posts: 2
‎09-04-2015 10:25 AM
My sim got activated but when I put it in to my iPhone, No service appears at the top and my phone is unlocked so that's not the problem.
Must I wait for service to come trough or what?
Please help!
Posted from Apple iPhone

Re: No service on my phone after my sim got activated.

The Legend
Posts: 16,710
‎09-04-2015 10:52 AM

The iPhone may need to be activated on the 48 network even if it is unlocked.

Try putting at least 25c cash credit on your account as this process requires a UK SMS to be sent automatically (this costs 25c).

Once you have credit on your account power off and on again and then try to search for networks and connect to 48.

If that doesn't work then try a sync with iTunes.

If that doesn't work then post back or contact 48 support for advice:


Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community