23-02-2014 10:45 AM - edited 23-02-2014 10:46 AM
23-02-2014 12:37 PM - edited 23-02-2014 12:38 PM
Did you try powering off and on again?
Is your membership valid? Log into your online account and check the membership status and expiry date.
Are you sure that you were not barred for breaching the fair usage limits?
Fair Use Policy/ Acceptable Use Policy
Do you know anybody else on 48 in your area?
Or O2?
Is it working OK for them?
Any chance the ongoing stormy weather knocked a cell out in your area?
If necessary log a support query to get 48 to look into this for you.
Hope this helps.
23-02-2014 10:45 AM - edited 23-02-2014 10:47 AM
23-02-2014 12:37 PM - edited 23-02-2014 12:38 PM
Did you try powering off and on again?
Is your membership valid? Log into your online account and check the membership status and expiry date.
Are you sure that you were not barred for breaching the fair usage limits?
Fair Use Policy/ Acceptable Use Policy
Do you know anybody else on 48 in your area?
Or O2?
Is it working OK for them?
Any chance the ongoing stormy weather knocked a cell out in your area?
If necessary log a support query to get 48 to look into this for you.
Hope this helps.
14-06-2014 06:40 PM
Ya the same with me, other people in my house are on 48 and have full coverage but I have none at all. Can't send texts or call anyone, its so annoying!!!!
14-06-2014 06:56 PM - edited 14-06-2014 06:57 PM
Did it ever work for you?
If so when did it stop working?
Can you receive calls/texts?
Or are you getting no coverage at all?
Do you have a valid membership and non zero allowance balances? Log into your online account to check.
Did you ever breach the fair usage limits and get barred?
If so you will need to contact 48 support to get going again:
Can you manually scan for networks and connect to 48 (or O2 if 48 is not listed)?
Do you have data roaming enabled?
Is your phone unlocked for use on any network?
Can you try your SIM in your friend's phone and see if it works there?
And try their SIM in your phone and see if that works?
If necessary contact 48 support:
Hope this helps.
20-06-2014 08:18 AM - last edited on 20-06-2014 02:13 PM by marionh
No network coverage for internet and I paid my membership havent receieved the 48 internet settings yet so can u please help me my email address is ******* please help
Edit / personal details removed. -Marion
20-06-2014 08:56 AM
20-06-2014 09:29 AM - last edited on 20-06-2014 02:13 PM by marionh
I have not recieved the 48 months internet settingsI registered yesterday and can not use the Internet can u please send to me my number is ******* abd my email address his ********
Edit / personal details removed. -Marion
20-06-2014 09:34 AM
21-07-2014 09:44 AM