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No Internet!!!

Anon
Not applicable

‎06-05-2014 04:52 PM

I have just joined 48 and have moved my old number to the network successfully, my question is, afterfollowing the steps to set up my phone for internet and picture messages, I cannot get an internet connection.

 

Anyone know why this is, and what I can do to sort it out asap.

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3 REPLIES 3

dalyer
The Legend
The Legend

‎06-05-2014 05:05 PM

Do you have a data allowance as part of your membership or data add-on?

Your online membership should clarify.

How did you configure your internet APN/MMS settings?

What are they right now?

Do you have data roaming enabled?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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mandyt
Newcomer

‎07-05-2014 11:51 PM

Hi, i changed my internet settings as instructed on this but still no intetnet can anyone help me please😭😕
P.s i have internet included in my deal.
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dalyer
The Legend
The Legend
In response to mandyt

‎08-05-2014 12:10 AM

What are your internet settings right now?

Do you have data roaming enabled?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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