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No Internet one plus two

Anon
Not applicable

‎14-05-2016 03:52 PM

Topped up yesterday.. No Internet. Please help!
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4 REPLIES 4

dalyer
The Legend
The Legend

‎14-05-2016 06:27 PM - edited ‎18-05-2016 10:50 AM

Did internet ever work for you?
If not then you need to configure your settings:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

If it did then perhaps your current membership data allowance has been used up but your current membership has not yet expired?
In that case the new membership stacks to kick in when the current one expires. It does not start immediately.
In that case you need to buy a data add-on to get internet access again.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎15-05-2016 10:09 PM

Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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Anon
Not applicable

‎18-05-2016 10:55 AM

Many thanks. I got it working!
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dalyer
The Legend
The Legend
In response to Anon

‎18-05-2016 10:57 AM

Great - glad to hear that. 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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