New Sim

[bksbug]

Just got my second new Sim as the first didn't work. This one is allowing me to text, call and receive texts from anyone except people on the 3 network. Any idea why this is?
SOS I've been waiting a week cause of the faulty sim and I'm getting super frustrated now

[dalyer · Accepted solution]

You probably need to log a support request to get 48 to look into this for you:

http://help.48months.ie/requests/new

Hope this helps.

[aoifequilty]

I have had this same problem for a year, did you get it resolved? 

[dalyer]

---

@aoifequilty wrote:

I have had this same problem for a year, did you get it resolved? 

---

Have you contacted support as suggested above?

[aoifequilty]

Yes I tried to resolve this a couple of times before, replaced my sim and still nothing. 

[sausman10]

hi i just want to order a replacement sim,i los my phone the weekend can u do tha for me?

regards Cathal

[dalyer]

You can do that yourself.

See here:

All you need to know about SIMs

Hope this helps.

[dalyer]

DId that help at all?

[zomig57]

<personal details deleted>

Could you post me on a new sim, as i have got a new phone , and i wish to remain with 48.

Thank you,

Michael Gallagher.

[dalyer]

If you need a new or replacement SIM then you need to order one yourself:

New SIM: https://www.48months.ie/free-sim 

Replacement SIM: Need a new SIM?

Hope this helps.