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New Micro SIM on account

delirious_mistakes
Newcomer

‎06-01-2015 07:41 AM

Hi :

 

Got a new SIM from 48.Activated it.My brother tried to cut the normal SIM into a micro SIM and has now misplaced it. I need a new MICRO sim on my account.Unable to order a new one or contact an agent.

 

When I try to change my SIM , I get the following message :

We are unable to order a new SIM for you, please contact a 48 agent for more information.

 

When I try to contact an agent , I get the following message :

Sorry! Not possible to log into the support site. Try again later or contact an agent

 

Kind of chicken and egg situation. The number I wanted to port to 48 is not working too. So I don't have a working mobile.

 

Please help.Suggest alternate methods.I could PM my landline number, if this is any good to you.

 

Als

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1 REPLY 1

dalyer
The Legend
The Legend

‎06-01-2015 08:21 AM - edited ‎06-01-2015 08:22 AM

Try anothre browser or device to access the support page.

If that doesn't help then email them here:

 

support@48months.zendesk.com

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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