48 Community

michaela48 · ‎30-01-2015

I topped up by 10e and want to get the bundle but when I sign up it says I can't use my credit balance to create a membership! What should I do?

dalyer · ‎30-01-2015

How are you trying to do this?

On the app?

If so try the website instead.

What membership are you trying to buy?

I presume it's Guido?

What is your credit balance? Check online or dial *100# to check.

If it's €10+ then try texting "guido" (without the quotes) to 1745 and see if that works (assuming that you want to buy Guido membership).

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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