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Membership

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anneb12
Newcomer

‎19-09-2013 04:03 PM

How do I change my membership to different things ?? I topped up by €10 and wanted the GUIDO but still only have the old €10 deal with no Internet usage...
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dalyer
The Legend
The Legend

‎19-09-2013 04:26 PM

You cannot change a current or stacked membership from one type to another.

And buying a new membership does not kick in immediately and prematurely terminate one that still has time to run.

Just buy the Guido membership next time and it will kick in once your current and any stacked memberships have run their course.

 

Hope this helps

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer
The Legend
The Legend

‎19-09-2013 04:26 PM

You cannot change a current or stacked membership from one type to another.

And buying a new membership does not kick in immediately and prematurely terminate one that still has time to run.

Just buy the Guido membership next time and it will kick in once your current and any stacked memberships have run their course.

 

Hope this helps

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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