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Membership update problem

emmacleere
Newcomer

‎16-08-2015 01:53 PM

I have been away for the past 4 months and this month paid my membership for the don. It has taken my money from my account but I do not have free calls/texts or any internet. Also says expires on September 15th which is over a month from now. Not sure what the problem may be ?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎16-08-2015 02:47 PM

September 15th is not more than a month from today.

Today is the 16th of August.

I presume you bought new membership yesterday?

Are you using an iPhone which was used while roaming abroad?

If so see here:

 

iPhone abroad issue

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎16-08-2015 10:10 PM

Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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