Membership isn't working

Posts: 1
‎09-04-2015 04:25 PM
I topped up my memberahip at the end of March, a few days before that month ran out. I get the guido subscription. However when my March one ran out, it never added on anything for my April subscription? So now I can't send texts and my email isn't working. I have calls but that's from last month..
Posted from Apple iPhone

Re: Membership isn't working

The Legend
Posts: 16,626
‎09-04-2015 04:40 PM

What does your online account say about your current membership status, expiry date and allowance balances?

Does it also list a next membership and start date?

What does your My History page show in terms of recent payments/purchases?


Hope this helps.

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