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Membership isn't working

veronica5730
Newcomer
I topped up my memberahip at the end of March, a few days before that month ran out. I get the guido subscription. However when my March one ran out, it never added on anything for my April subscription? So now I can't send texts and my email isn't working. I have calls but that's from last month..
1 REPLY 1

dalyer
The Legend
The Legend

What does your online account say about your current membership status, expiry date and allowance balances?

Does it also list a next membership and start date?

What does your My History page show in terms of recent payments/purchases?

 

http://www.48months.ie/my-48/my-history

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.