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Membership isn't working

Newcomer
Posts: 1
‎09-04-2015 04:25 PM
I topped up my memberahip at the end of March, a few days before that month ran out. I get the guido subscription. However when my March one ran out, it never added on anything for my April subscription? So now I can't send texts and my email isn't working. I have calls but that's from last month..
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Re: Membership isn't working

The Legend
Posts: 16,626
‎09-04-2015 04:40 PM

What does your online account say about your current membership status, expiry date and allowance balances?

Does it also list a next membership and start date?

What does your My History page show in terms of recent payments/purchases?

 

http://www.48months.ie/my-48/my-history

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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