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Keeping your old phone number

storm211
Newcomer
Okay so I have been a member with the 48 quite a long time, but my problem is that I got a new phone, so I had to move my 48 sim card from android to my iphone. But in ordet to do that I had to cut the sim card into a smaller shape. But unfortunately the iphone still did not recognise it but luckily my old phone did. So in result, I ordered a new sim card, and just got it. But the thing is that when I say I want to keep my old phone number it says that the phone already exists. I reallt need to keep my old phone number because I'm waiting for phone calls from work. What can I do?
2 REPLIES 2

dalyer
The Legend
The Legend

You need to contact 48 support and they should be able to link your new SIM to your existing number/account etc.

 

http://www.48months.ie/help#ask-a-48-agent

 

Need to swap your SIM?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.