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Invalid email address and can't top up

Anon
Not applicable
I've tried topping up through the 48 app with a saved card and it's saying there's a problem with my card.and when I try log in on a computer it's saying invalid email address can anyone help?
1 REPLY 1

dalyer
The Legend
The Legend

Are you sure that you're entering the correct email address?

If so then I think you'll need to contact 48 support about this:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.