48 Community

deanomelon · ‎19-03-2015

My internet is not working.Can anybody help me.I have an active membership....

dc888 · ‎19-03-2015

Hey deanomelon

I can see you have just joined 48. To get your internet up and running you will need to update the settings on your phone.

You can do that very easily here https://48months.ie/my-48/my-data-settings.

Just pop in your phone number and the little security code and we will either send the settings via text or provide step by step instructions.

After doing this can you ensure you have mobile data and data roaming both switched on.

That should do the trick but if not get back in touch.

Damian

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dc888 · ‎19-03-2015

Hey deanomelon

I can see you have just joined 48. To get your internet up and running you will need to update the settings on your phone.

You can do that very easily here https://48months.ie/my-48/my-data-settings.

Just pop in your phone number and the little security code and we will either send the settings via text or provide step by step instructions.

After doing this can you ensure you have mobile data and data roaming both switched on.

That should do the trick but if not get back in touch.

Damian

deanomelon · ‎20-03-2015

Thanks

Anon · ‎05-06-2015

Hi, my internet has stopped working... I have updated the setting using tweeker, however it still does not work ... Can you help me ?

dalyer · ‎05-06-2015

Are you sure that you still have a data allowance?
Dial *100*8# to find out.
If you do then make sure that the settings are correct:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎06-06-2015

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.