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Internet

Anon
Not applicable
My phones Internet was fine and it just stopped workin all of a sudden sayin DNS failed or request timeout when I go to use it!
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

There was a bit of an outage on some or all 2G connections last week but 3G was working at the time and 2G was eventually also fixed.

I just tried both now (D1/7 area) and both work fine for me so I don't think it's a general outage.

Double check that the APN settings are still OK - it's unlikely that they spontaneously went wrong but you never know...

Try rebooting the phone just in case (I know, I know - standard IT support advice! Man LOL)

If you cannot get it working then you might need to contact 48 support:

 

http://community.48months.ie/t5/Need-Help/How-to-get-help/td-p/4038/jump-to/first-unread-message

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

There was a bit of an outage on some or all 2G connections last week but 3G was working at the time and 2G was eventually also fixed.

I just tried both now (D1/7 area) and both work fine for me so I don't think it's a general outage.

Double check that the APN settings are still OK - it's unlikely that they spontaneously went wrong but you never know...

Try rebooting the phone just in case (I know, I know - standard IT support advice! Man LOL)

If you cannot get it working then you might need to contact 48 support:

 

http://community.48months.ie/t5/Need-Help/How-to-get-help/td-p/4038/jump-to/first-unread-message

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.