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Internet suddenly not working

Anon
Not applicable
Suddenly my mobile internet stopped working one night. I tried removing and replacing the sim but that didn't work. I have no idea what's wrong, any help would be great. Thanks.
1 ACCEPTED SOLUTION

dc888
Crew (retired)
Crew (retired)

Hey Brian

 

Did anything change or did it just stop working?

 

If it's stil not working then can you check your settings again. I know they were correct but no harm in having a quick check. You can do that very easily here https://48months.ie/my-48/my-data-settings.

 

Still not working?  Then ensure you have mobile data and data roaming both on.

If you still have no internet then can you let me know the following:
Your exact location?
If you have tried it in different locations?
When did it stop working?
Anyone else on O2/48 nearby having the same problem?
Do you get any internet symbol? (e.g. shows “H”, “3G”, “E”, “G” or “o” depending on the speed of internet)

 

Damian

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2 REPLIES 2

dc888
Crew (retired)
Crew (retired)

Hey Brian

 

Did anything change or did it just stop working?

 

If it's stil not working then can you check your settings again. I know they were correct but no harm in having a quick check. You can do that very easily here https://48months.ie/my-48/my-data-settings.

 

Still not working?  Then ensure you have mobile data and data roaming both on.

If you still have no internet then can you let me know the following:
Your exact location?
If you have tried it in different locations?
When did it stop working?
Anyone else on O2/48 nearby having the same problem?
Do you get any internet symbol? (e.g. shows “H”, “3G”, “E”, “G” or “o” depending on the speed of internet)

 

Damian

Anon
Not applicable
Thanks. For some reason deleting the current APN and creating a new one worked.