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Internet not working

Anon
Not applicable
I've not been able to use internet since 8 o clock this morning but my phone shows 2-4 bars of 3G and I've over 400 mb left on my ac , using iPhone 6s
Thanks Noel,
21 REPLIES 21

dalyer
The Legend
The Legend

A few people have been reporting issues with data access.

You should log a support query with 48 support:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
Thanks , I will do that now ,
Yesterday I had to turn my phone on and off and the 3G would start to work but no luck with that today 😞

dubzson
Visitor
Hi. I recently got a new phone and now my internet is not working. I have memberahip and I have data on my account. I've configured my settings and restarted my phone multiple times and still nothing. I have a Samsung Galaxy S7 Edge if that helps.

Double check that your settings are correct:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dubzson
Visitor
I have and it's still not working.

Please post your settings for review.

Ideally screenshots if possible.

Otherwise you'll probably want to contact 48 support:

 

 http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
There having issues with three's masts in certain areas for the last few days , I'd no internet today at all even tho my phone shows 4 bars of 3G , it was on and off yesterday too , hope they sort it out soon as it's very frustrating 😑

dubzson
Visitor
Sorry. Was in work all day. Still nothing. I'm not getting any signal whatsoever. As soon as I turn on ny data roaming, I'm not getting any icon to indicate a signal. The settings are right but for whatever reason, it's just not working.