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Internet not working

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Anon
Not applicable

‎13-01-2014 10:01 AM

My Internet has not been working since last night. All my phone settings are right and I have enough data but it still seems to not be working.
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dalyer
The Legend
The Legend

‎13-01-2014 10:33 AM - edited ‎13-01-2014 10:33 AM

Quite a few people (many of whom are on iPhones) have been reporting this problem in the past few days but 48 say that there is no general network outage.

Assuming that nothing has changed on your phone, you haven't done an iOS update, your APN/internet settings are correct and you have membership and a data allowance then all I can suggest is that you log a support query to get 48 support to look into this for you.

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer
The Legend
The Legend

‎13-01-2014 10:33 AM - edited ‎13-01-2014 10:33 AM

Quite a few people (many of whom are on iPhones) have been reporting this problem in the past few days but 48 say that there is no general network outage.

Assuming that nothing has changed on your phone, you haven't done an iOS update, your APN/internet settings are correct and you have membership and a data allowance then all I can suggest is that you log a support query to get 48 support to look into this for you.

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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