Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I upgraded the software on my phone to ios8 . No hotspot now

Anon
Not applicable

‎05-07-2016 05:08 PM

I upgraded my software to ios8 and my hotspot dissappeared . How do I retrieve it . I am heading away this evening and need it ASAP . My phone is an iphone4s 

0 Likes
2 REPLIES 2

dalyer
The Legend
The Legend

‎05-07-2016 06:31 PM

Presumably the software update wiped your APN/internet and/or hotspot settings so you need to configure them again or restore your iTunes/iCloud backup containing your settings etc.?

This has nothing to do with the 48 network per se.

If necessary follow the instructions here to configure your internet/APN settings again:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

And use this to configure your hotspot:

 

https://support.apple.com/en-ie/HT204023

 

If you're heading away ABROAD then there's no rush as 48 don't support data services while roaming abroad and you just have to use wifi where available.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

dalyer
The Legend
The Legend

‎06-07-2016 08:23 PM

Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes