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I recently bought top up and used it to get The Guido but I Cant use ANY of my text and internet all

thestarten
Newcomer
I cant use ANY of my text and because i bought my phone from china i cant get the spacific data pachage to upload on my phone what can I do, PLEASE HELP
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

If you can't text then make sure that your SMSC is correctly configured. Normally this should come from the SIM automatically but maybe sometimes you have to manually configure it. On Android you often configure it like this:

 

http://www.empirion.co.uk/android/setting-the-smsc-sms-message-centre-in-android-ics/

 

See also this link for the 48 SMSC:

 

Problems sending a text

 

To use the internet you need a data allowance (via membership or add-on) and you need to configure your APN/internet settings. Try all of the steps here:

 

http://tinyurl.com/kys43lv

 

What China phone make/model is it?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

If you can't text then make sure that your SMSC is correctly configured. Normally this should come from the SIM automatically but maybe sometimes you have to manually configure it. On Android you often configure it like this:

 

http://www.empirion.co.uk/android/setting-the-smsc-sms-message-centre-in-android-ics/

 

See also this link for the 48 SMSC:

 

Problems sending a text

 

To use the internet you need a data allowance (via membership or add-on) and you need to configure your APN/internet settings. Try all of the steps here:

 

http://tinyurl.com/kys43lv

 

What China phone make/model is it?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.