I paid for "The Don" ??? Not working

[trycan]

Hello Crew & helpers 

I paid for "The Don" Earlier , It Went Threw cos I got the following page after saying it was a success!! The Money Was taken from credit card cos I got that checked? But it Says on my 48 page Im still on "The Guido" what is going on ? Please help??

[dalyer]

Sounds like you breached the fair usage limits and got barred for the remainder of your current membership month?

Fair Use Policy/ Acceptable Use Policy

If so then you have to wait out the remainder of this membership month and when your current membership expires contact 48 support and ask them to lift the ban.

Note that a second ban is for good.

Buying a new membership when you have a current membership in place doesn't help. The new membership will stack to kick in when the current membership has expired. It will not start immediately. This is the case even when you are not barred.

Hope this helps.

[trycan]

This is an old forum, this network has fixed it's problem, it's working fine for me

[dalyer]

@emermoran20 ... What does your online account say about your current membership and expiry date?
When you scan for networks do you see 48 and can you connect to it?

When you do this are you getting any connection/signal bars at all?
What make and model of phone do you have?
Is it unlocked for use on any network?

[dalyer]

Ignore - deleted.

[emermoran20]

I'm in the same boat too. Just became a new member today and paid for the don and I can't use any services on my phone. What is going on? Not a good first impression.

[dalyer]

Please see my reply to your first two posts.

http://community.48months.ie/t5/Need-Help/I-paid-for-quot-The-Don-quot-Not-working/m-p/36627#M14227

You may get more help if you post more info as requested.

[emermoran20]

Yes I have unlocked my phone, my membership says expires on 2 September, which is correct. It also states the package I chose which is the don and that no usage has been used up, which is also correct. I selected 48 network which has a symbol of a circle with a diagonal line crossed through it beside it. When I hit select, it says this service only has limited use. There is no use available. I am not getting any connection signal or bars at all, just a red x. My phone is a Sony Xperia z and I keyed in my nac code and it was accepted.

[dalyer]

Did you try enabling data roaming?

[emermoran20]

Yes.

[emermoran20]

Still no network