I can't use my card to buy anything on the 48 website because I keep getting security error messages

[Anon]

I can't use my card on the 48 website because whenever I try to buy something it gives me error security messages, even though my card is working perfectly and there is money on my
Account, any help?? Urgent

[dalyer]

Did it ever work to pay for stuff on 48?

Is it an Irish (or maybe UK) card? If not then it won't work.

Is 3D Secure verification enabled and working (sometimes it's needed for online payments)?

http://en.wikipedia.org/wiki/3-D_Secure

If necessary log a support query to get 48 support to look into this for you.

How to get help

Hope this helps.

[dalyer]

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@dalyer wrote:

Is it an Irish (or maybe UK) card? If not then it won't work.

---

Update on this. Irish and UK cards are accepted by 48.

And now cards from France, Spain, Germany, United States and Italy are also accepted for payments of up to €20.

[Anon]

Yeah it's worked since I joined 48 last year, and it's also an Irish card

[Anon]

I'm also having this problem today.

[1amcn]

Hi Vanessa

Log a support ticket using link below - (if you have not done so already)


http://community.48months.ie/t5/Need-Help/How-to-get-help/td-p/4038/jump-to/first-unread-message

🙂

[stephen1989]

How did u get it fix

[dalyer]

What problem are you having?
Did your card ever work before for payments on 48?
Or on other sites?
What is the country of issue of the card?
Can you try another device and browser and see if that helps?
Is your card set up for 3D Secure/Verified by visa?

Hope this helps.