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How to divert calls to another number because I lost my phone

sazys0
Newcomer

‎06-01-2015 11:00 PM

I lost my phone and need to divert my calls to another phone while i wait on my sim
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4 REPLIES 4

dalyer
The Legend
The Legend

‎07-01-2015 12:13 AM

I'm not sure that you can divert calls to another number but you can enable voicemail and then dial into it from any number in case that helps?

 

How do I use my Voicemail?

 

Maybe ask 48 support directly if there is a way to forward calls to another number:

 

Ask an agent/help request pages not working (6th J..

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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sazys0
Newcomer

‎07-01-2015 12:18 AM

Ok thanks I'll give it a shot
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dalyer
The Legend
The Legend
In response to sazys0

‎07-01-2015 12:25 AM

For what it's worth this was asked before but there was no answer:

 

http://community.48months.ie/t5/Need-Help/Can-you-forward-calls-and-texts-from-new-number-to-old-num...

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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cloverace
Newcomer
In response to dalyer

‎02-05-2017 09:49 AM

Hey there! I know that it's been a while since you asked, but in case someone else is having the same doubt... This is the answer I got!

 

"I know what you mean, Maria - but because we're a SIM only, pre-pay only network, we work a bit differently to the other networks on some things. We don't really offer any call divert service on our SIM's, so this wouldn't even be possible, I'm afraid."

 

Have a nice day y'all!

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