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Hi

Visitor
Posts: 10
‎24-01-2015 10:44 AM
can you help me please
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Re: Hi

Visitor
Posts: 10
‎02-02-2015 12:37 PM
I want this credit move to my membership

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Re: Hi

The Legend
Posts: 16,626
‎24-01-2015 12:00 PM

Possibly. If you explain what your problem is! 


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: Hi

Visitor
Posts: 10
‎02-02-2015 12:25 PM
I bought €10 credit top up to my 48 but it by it doesn't go to my membership please transfer my credit to membership that I can call for free a month
Thanks
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Re: Hi

Visitor
Posts: 10
‎02-02-2015 12:31 PM
my problem is transfer my credit to my membership please thanks
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Re: Hi

[ Edited ]
The Legend
Posts: 16,626
‎02-02-2015 12:31 PM

If you topped up your cash credit balance with €10 and your cash credit balance is now €10 (or more) then you just buy membership and pay for it from your cash credit balance. You don't need 48 to do anything for you here.

 

Everything about membership

 

You can also buy membership by text and it will automatically be charged to your cash credit balance:

 

How do I buy stuff by text?

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: Hi

Visitor
Posts: 10
‎02-02-2015 12:37 PM
I want this credit move to my membership
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Re: Hi

Visitor
Posts: 10
‎02-02-2015 12:44 PM
Did you done?
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Re: Hi

[ Edited ]
The Legend
Posts: 16,626
‎02-02-2015 12:49 PM

You do this (i.e. buy membership and pay for it from your cash credit balance - or "convert" your cash credit to membership if you like) yourself as I explained above.

You need to read the links that I posted.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: Hi

Visitor
Posts: 10
‎02-02-2015 01:07 PM
I want use this credit to my membership please
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Re: Hi

Visitor
Posts: 10
‎02-02-2015 01:08 PM
Move
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