48 Community

Anon · ‎30-05-2015

My account says I've switched over but my old network says I'm still with them

dalyer · ‎30-05-2015

Does your 48 SIM work at all?

Using the new 089 number it came with?

But when you call your old number your old SIM works?

Did you submit a number porting request?

If so, when?

You may need to contact 48 support if you requested a number port but it has not happened after a few hours.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎30-05-2015

Does your 48 SIM work at all?

Using the new 089 number it came with?

But when you call your old number your old SIM works?

Did you submit a number porting request?

If so, when?

You may need to contact 48 support if you requested a number port but it has not happened after a few hours.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎31-05-2015

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎31-05-2015

Yes, everything's fine, thanks you

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