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Help, in Greece and cannot connect to local service or data

kellylannah
Newcomer

Hi

Can someone please help. I'm in Greece and have no service at all. I have an Iphone 6splus and it won't connect to the networks over there. I have tried the instructions in the help & support and its still not working. Please can someone help. 

Thanks

5 REPLIES 5

dalyer
The Legend
The Legend

Read this and see if it helps.

 

http://community.48months.ie/t5/Phones/No-coverage/m-p/50524#M2352

 

If it doesn't then post back with more info.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Ok I'll keep trying. I'll try the flight mode part.......

dalyer
The Legend
The Legend
Any joy @kellylannah?
What membership do you have?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

kellylannah
Newcomer
Hi Dayler. No it's not working. It connects and then drops out again. I have Guido. I think I'll have who buy a sim over here.

dalyer
The Legend
The Legend
Did you keep trying the roaming profile reconfiguration that I linked to above?
Unfortunately Apple make this very awkward and your have to be very persistent to get it changed.
Otherwise you'll have to contact 48 support.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.