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HELP NEED CREDIT NOT ADD ONS

Anon
Not applicable

‎30-03-2016 11:32 AM

I've just bought add ons but should have selected credit as I need to call a 1850 number a.s.a.p? How do I change it to credit please?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎30-03-2016 11:45 AM - edited ‎30-03-2016 11:47 AM

You need to contact 48 support.

Only they can possibly refund the cost of the mistaken add-on purchase (if the add-on has not yet been used) and/or convert it to cash credit instead.

 

http://www.48months.ie/help#ask-a-48-agent

 

In case it helps there are often regular landline alternatives to common 1850/1890 numbers and those would be covered by your membership/add-on landline allowance and may work out more cost effective in some cases:

 

http://www.saynoto1890.com/

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎30-03-2016 06:40 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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