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Gift top up no membership?

brina223
Newcomer

‎15-12-2014 12:42 PM

I recieved a gift top up of 10 euro and it I sayin I do not have enough credit to buy my guido top up??
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1 REPLY 1

dalyer
The Legend
The Legend

‎15-12-2014 12:56 PM

What is your credit balance?

You can get it by logging into your online account or by dialing the short code *100#.

Maybe you were gifted a membership rather than credit?

What does your online account say about your membership status, expiry date, next membership (if applicable) and cash credit balance?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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