Gift top up no membership?

[brina223]

I recieved a gift top up of 10 euro and it I sayin I do not have enough credit to buy my guido top up??

[dalyer]

What is your credit balance?

You can get it by logging into your online account or by dialing the short code *100#.

Maybe you were gifted a membership rather than credit?

What does your online account say about your membership status, expiry date, next membership (if applicable) and cash credit balance?

Hope this helps.