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Disconnecting coverage

paw
Newcomer

‎14-10-2013 11:29 PM

Hi ! Since I joined with 48 it's says on my phone that I have full bars of coverage when I am in an area with good coverage but yet my message doesn't send. This is extremely aggravating as I think an important message has sent but it has failed and I don't notice as it says Iv coverage ? Also someone will try and contact me and they cannot get through even though it says on my phone that I have coverage and am not in a bad area with no coverage . I then have to repeatedly turn on and off airoplane mode . This is becoming very annoying and not efficient . Is there anything ye can do with this on going problem? Paula
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1 REPLY 1

dalyer
The Legend
The Legend

‎14-10-2013 11:51 PM

When did you join 48?

Was it always like this or did it start at some particular time?

Are you sure that your phone is not at fault? Can you try another one?

If necessary contact 48 support to get some advice:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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