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Data working and then stops

juliar99
Newcomer

‎20-04-2015 08:06 AM

I have my data working for 20-30 minutes and then it disconnects and I don't have data at all even when I turn it off and on again. I have to restart my phone to make it work. Please help?
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dalyer
The Legend
The Legend

‎20-04-2015 09:05 AM - edited ‎20-04-2015 09:06 AM

Assuming that your APN/internet settings don't change then you may need to contact 48 support about this issue:

 

http://www.48months.ie/help#ask-a-48-agent

 

Is there any way that you could try your SIM and data access (which would require configuration of the APN/internet settings) in another unlocked phone just to check that it's not a SIM problem?

 

Did it ever work reliably for you?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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