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Data frequently doesn't work when ?

endakav
Newcomer
Data frequently doesn't work when I top up? ??
2 REPLIES 2

dalyer
The Legend
The Legend

What exactly do you mean by "top up" here?

Top up your credit balance?

Buy a data add-on?

Buy a new membership which may not take effect immediately if you have an existing membership which has not yet expired?

When it doesn't work dial *100*8# and see what the data balance is.

if it's zero then you don't have any allowance available.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.