08-08-2015 10:49 AM
08-08-2015 11:50 AM
Sounds like you want a replacement SIM not a new SIM?
E,g, because you are moving from a micro SIM to nano SIM or something like that?
In that case if you ordered a new SIM and activated it as a new SIM it will not be linked to your existing account/number etc.
See here:
http://community.48months.ie/t5/Most-Popular-Questions/Need-to-swap-your-SIM/m-p/15707
If necessary contact 48 support for advice on what to do next and to see if they can somehow switch your existing account/number/membership etc. to the new SIM that you got and activated.
http://www.48months.ie/help#ask-a-48-agent
Hope this helps.
09-08-2015 03:22 PM
Did that help at all?