48 Community

seanloughlin · ‎03-08-2017

I'm over in Prague on my holidays and I can't receive any calls and texts. I have money in my account to incur the costs and I also have my membership up to date. Any solutions to my problem could be highly appreciated.

dalyer · ‎03-08-2017

Are you on a Guido membership?

EU roaming only works on a Guido membership since June 13th.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

seanloughlin · ‎04-08-2017

I'm not on a Guido membership but I just bought it. Is there any way to activate that now as my current membership ends on the 6th?

dalyer · ‎04-08-2017

You'll have to contact 48 support tomorrow and see if they can do anything for you.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎04-08-2017

Did that help at all @seanloughlin?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

Cannot receive calls or texts while I'm abroad.