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Cannot connecr to 48 network

cdaz
Newcomer

‎27-01-2016 12:35 PM

Hello, it seems froma week ago I cannot connect to 48 network. I searched manually for networks and 48 is listed there,but when i try to connect it tells me error while trying to connect to this network. And sometimes when I'm looking manually,no network appears at all. It happened to me before a year ago,and then it fixed,but is happening again,can someone help me?

Many thanks in advance!!
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2 REPLIES 2

dalyer
The Legend
The Legend

‎27-01-2016 01:21 PM - edited ‎27-01-2016 01:22 PM

What is the exact error that you get?

Have you tried switching off, taking the SIM out, gently cleaning the SIM contacts, reinserting/reseating it, switching on and trying again?

Perhaps the SIM is faulty and you need to try a replacement?

 

Need a new SIM?

 

You might want to check with 48 support first though:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎27-01-2016 08:35 PM

Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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