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Buying new membership

Anon
Not applicable

‎03-03-2016 11:28 PM

Evertime I try and buy new membership the payment never goes through even though all the details are fine
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2 REPLIES 2

dalyer
The Legend
The Legend

‎04-03-2016 12:29 AM - edited ‎04-03-2016 12:29 AM

What exactly happens?

Any error messages?

Are you trying to use stored card details? If so then there seems to be an ongoing problem with these:

 

http://community.48months.ie/t5/Need-Help/Bug-report-thread/m-p/39457#M16003

 

If necessary contact 48 support for assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎04-03-2016 10:18 AM

Any update or more info?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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