cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Billed by 48

jamesgillen17
Newcomer
Hi I want to cancel my account as I was billed 10 euro a few days ago.how do I do this?
4 REPLIES 4

dalyer
The Legend
The Legend
48 don't bill people.
You probably had membership auto renewal switched on?
If you want to leave you just leave - there's nothing else to do other than to disable membership auto renewal to avoid any further charges.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

jamesgillen17
Newcomer
How do I turn off auto renewal thanks

You can do it from your My48 account page:

 

https://www.48months.ie/my-48

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @jamesgillen17?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.