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Abroad

duffyadele09
Newcomer

‎10-08-2015 09:28 PM

Hi, I am currently on holidays in Spain but I have no coverage at all. I bought the EU texts and calls yesterday before I left Ireland. When I arrived yesterday and turned on my phone it has jus appeared 'searching' where the '48' symbol would usually appear. It hasn't changed at all, I have turned off my phone and back on but there is no change. Can you please resolve this as I need my phone when I'm on holidays.

Thanks,
Adele
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2 REPLIES 2

dalyer
The Legend
The Legend

‎10-08-2015 09:37 PM

If it's an iPhone then it's almost certainly the usual iPhone roaming problem. See here

http://community.48months.ie/t5/Need-Help/No-signal-abroad/td-p/36794/jump-to/first-unread-message

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎11-08-2015 06:34 AM

Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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