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3g

jordan_12345
Visitor
So i purchased the guido yesterday (14/12/15) and im having issues using my data, technically my internet works but its only using 2g speeds, i live in dundalk which does have 3g because i checked it so its kind of frustrating especially since i paid for it, i do have my internet settings correct and roaming is enabled
12 REPLIES 12

jordan_12345
Visitor
I did and he had asked me for screenshots of the settings etc so im sending them to him now. Do you have any ideas on the next steps i should take?

Can't think of anything else unfortunately other than (as mentioned before) double checking the internet/APN settings and making sure that 2G only isn't somehow selected.

You could get a nano (?) to micro/mini SIM adaptor to try your friend's card in your phone if necessary...

But if your settings are all correct then I really don't know why you have this problem.

Unless it's a faulty SIM and a replacement would help.

Sorry I can't offer any other suggestions... 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

jordan_12345
Visitor
Ok no problem, thanks for all the help 🙂