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unable to buy package

alexm3133
Visitor
The train this for like an hour head wreck for whatever reason this stupid website will not allow me to buy a package and else have the same problem. I have both now physical credit added to my My Account account and my credit card.
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

You post is difficult to understand.

What does "The train this for like an hour head wreck" mean? 

What happens when you try to buy a membership plan here? 

Any error messages?

When were you last able to successfully buy a membership plan?

What do you mean by "I have both now physical credit added to my My Account account and my credit card"?

You can only have one card registered on your account at any time. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

View solution in context

5 REPLIES 5

dalyer
The Legend
The Legend

You post is difficult to understand.

What does "The train this for like an hour head wreck" mean? 

What happens when you try to buy a membership plan here? 

Any error messages?

When were you last able to successfully buy a membership plan?

What do you mean by "I have both now physical credit added to my My Account account and my credit card"?

You can only have one card registered on your account at any time. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

One people’s is showing that the package will renew on 09/03/2023 witch is three years to late other problems are showing server problem and 3d problem is saying come back in 15 minutes since Friday last

Sorry, I don't really understand what the following means...

  • One people’s is showing
  • and 3d problem

You haven't clarified what the verbatim error messages are that you are getting or when you were last able to successfully buy stuff on 48.

I would suggest again that you maybe contact 48 support for assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

alexm3133
Visitor
Anyone else with this stupid 48 company you can’t call any customer service doesn’t seem to be anyone live online. I have credit on my phone and I have my bank card linked to it and still it’s not letting me buy Call an Internet package.

See my previous reply to your original post. 

You haven't addressed the issues that I asked about in an attempt to clarify your issue. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).