48 Community

farawla · ‎13-10-2015

i bought the Guido offer yesterday but I only got 300mins and unlimited calls and 20mins landline
I don't have Internet and 60mins landline
can you do something about it

farawla · ‎14-10-2015

I posted that every where but it seems no one is here to help

View solution in context

dalyer · ‎13-10-2015

Are you sure that the new membership has started already?

What does your online account say about your membership expiry date?

My membership started today, but I didn’t get my m...

Bought membership - can't call/text

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

farawla · ‎13-10-2015

I bought the membership yesterday it already started the expired date 12th November 11.59pm

dalyer · ‎14-10-2015

OK - I guess you need to contact 48 support and ask them about it if you don't seem to have received your full new membership allowances:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

farawla · ‎14-10-2015

I posted that every where but it seems no one is here to help

dalyer · ‎14-10-2015

As I said several times already you probably need to contact 48 support here:

http://www.48months.ie/help#ask-a-48-agent

Nobody on the forum can really do anything about this and it needs inside help from 48 support.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎15-10-2015

Did you get your problem sorted?

What was the issue/explanation/resolution?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.