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cant see account details

JacobM2751
Newcomer

‎18-12-2020 11:28 AM

i cant see my account details, ive set up my SIM, payed the money, switched my number, but now when i go to 48 to see how much data i have etc it says retrieving account details and if i see nothing after 15 minutes click here, clicking does nothing, i have waited for hours, refreshed the page and tried different broswers and devices, nothing works, someone help?
3 people had this problem.
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dalyer
The Legend
The Legend

‎18-12-2020 12:03 PM

You'll have to contact 48 support.
This seems to happen from time to time for some new users.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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