can't make international call after buying minutes

[SzabrinaK5837]

Hi,

I am unable to do an international call (from Ireland to EU number). I topped up 60 minutes next to my plan, it still says "you are out of minutes or not enough credits to make a call"

How could I fix it?

Thanks

[SzabrinaK5837]

solved

[dalyer]

International calls are not covered by membership/add-on call minutes.

You need cash credit on your account to pay for international calls.

• https://community.48.ie/t5/The-Knowledge-Base/International-Calls-amp-Texts/ta-p/53116

See here for details of the charges that apply:

• https://48.ie/charges/international-calls

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com